Privacy Policy
Version 1.0 • Effective 2026-03-13
Tippo Privacy Policy
Summary
Tippo collects limited personal information necessary to operate the platform.
We do not sell personal data.
Restaurant employers control most employee data uploaded to Tippo.
1. Organization
Tippo is operated by:
4793117 NS Limited 195 York Street Bridgewater, Nova Scotia
Privacy Officer: Keegan Francis keegan@tippo.ca
Privacy contact: privacy@tippo.ca
2. Information We Collect
Tippo may collect:
Account information:
• name • email address • phone number • profile photo • job title
Operational data:
• shift records • hours worked • tip allocations • audit logs • dispute messages
Technical data:
• usage analytics • crash logs • device identifiers • IP addresses
Restaurant data:
• restaurant name • location • staff lists
3. Information Provided by Restaurants
Restaurants may upload employee data including:
• names • emails • job titles • shift information
Restaurants are responsible for ensuring they have the legal authority to provide this data.
Tippo processes this data on behalf of the restaurant.
4. Purpose of Data Use
Tippo uses data to:
• operate the platform • calculate tip allocations • generate reports • maintain system security • improve product performance
5. Analytics and Tracking
Tippo uses analytics tools including:
• Google Analytics • PostHog • Meta Pixel • LinkedIn Insight Tag
These tools help us understand product usage.
6. Cookies
Tippo uses cookies for:
• authentication • analytics • marketing • fraud prevention
Users may manage cookie preferences through the cookie banner.
See the Cookie Policy for details.
7. Payment Processing
Subscriptions are processed through Stripe.
Tippo does not store credit card information.
Stripe processes payment data according to its own privacy policy.
8. Data Storage
Data may be stored in Canada and the United States.
We use cloud infrastructure including:
• Supabase • Stripe • Resend
9. Security
Tippo uses security safeguards including:
• encryption • multi-factor authentication • role-based access control • monitoring and audit logs
10. Data Retention
Tippo retains data as long as necessary to operate the service.
Historical records may be retained for a minimum of two years.
Deleted records may remain in backups for security purposes.
11. Privacy Rights
Individuals may request:
• access to personal information • corrections to inaccurate data • deletion of account data where legally permitted
Requests can be made by contacting:
Requests will be responded to within 30 days.
12. Children
Tippo is intended for users of legal working age.
13. Changes
This Privacy Policy may be updated periodically.